Continuing Education


Contact Steven Berger

To receive more information about Healthcare Insights' professional training services, including fees and scheduling, contact Steven Berger:

Tel: (847) 362-1244



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Turning Data Into Useful Information: How to Effectively Collect, Analysis and Report Clinical and Financial Data in Order to Make Better Decisions in Healthcare


Course Description

This live two-day on-site course has been designed to dispel the myth that there is not information available in the healthcare industry to good and rational clinical and financial decisions. This course analyzes the background of the problem and seeks meaningful solution through the use of tried and true management principles and new fundamentally sound analysis techniques. There is a strong exposure to general management theory and practice in the course.


Learning Objectives of the Class

This class is designed to:


  • Analyzing why there is a unmet need for useful clinical and financial information in healthcare
  • Reviewing the types of information that are generally available to healthcare administrators and staff
  • Developing and producing a seamless integration of information throughout the organization using industry specific commercially available benchmarking tools and databases
  • Determining how to bridge the gap between data needs and available information in the following areas:
    • Strategic financial planning
    • Capital and operating budgeting
    • Cost accounting


Who Should Attend

This intermediate operational level course is strongly recommended for managers and staff in healthcare settings who are responsible for the collection, design, reporting, dissemination and USE of clinical and financial information for the analysis of volumes, revenue production or resource consumption. It is particularly effective for individuals in organizations that claim to never have enough information to make effective decisions. This course will be interesting to the following individuals who produce or use information:


  • Chief Operating Officers
  • Chief Financial Officers
  • Financial Vice Presidents, Finance Directors, Controllers
  • Clinical Managers responsible for volume, revenue and expense analysis
  • Finance Managers and Analysts responsible for information reporting


This course is highly effective when all of the responsible individuals listed above attend as a team. There is a synergy that develops in the course when these individuals are able to communicate immediate thoughts and ideas about ways to dramatically enhance their own organization's reporting efforts. There are no prerequisites for this course.


Continuing Professional Education (CPE) Information

This two-day course qualifies for 14 hours of CPE Credits. The presenter is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN, 37219-2417. Telephone 615-880-4200.


Administrative Policies

This on-site course is offered by contract. Once signed, a 30-day notification prior to the course date is required in order to cancel the contract without penalty.


Class Outline and Objectives:

Objectives of Need for Reported Information in Healthcare Section:


  • What is data versus what is information?
  • The four uses for information
  • The six benefits and ten principles of effective reporting
  • The eight report characteristics that need to be reviewed to improve the final report
  • New performance measurements that can be used to improve performance
  • Selected reporting techniques available for use


Objectives of Current Reporting Practices Section:


  • Review a variety of ways that healthcare organizations currently report information. This includes:
  • Internal and external reporting
  • Looking at several reports and determine if they are good, bad or ugly
  • Determine the kinds of information that are more conducive to decision-making


Objectives of the Financial and Clinical Benchmarking Section:


  • Why benchmarking is important and what is its value?
  • What kinds of benchmarks exist in healthcare?
  • Why we should trust benchmark data?
  • Why benchmark system outcomes differ?
  • Whether or not benchmark data can be used to improve operations, both financially and clinically to review several case studies attesting to improved operations


Objectives of the Strategic Financial Planning/Reporting & Ratio Analysis Section:


  • To determine what is Strategic Financial Planning and why it is so important
  • To review a case model so we can see how a strategic financial plan can help the organization to achieve its goals
  • To understand what are financial ratios
  • To learn who publishes financial ratios so you can collect it
  • To understand how published financial ratios compare among themselves
  • To review the kinds and types of financial and clinical ratio products that exists at this time.


Objectives of the Operating and Capital Budgeting Section:


  • What is budgeting?
  • What kinds of budgets can we build?
  • What are the steps in a typical budgeting process?
  • How do we currently use budgeting for decision-making?
  • How decision-making can be improved? (Case study)
  • The significant value of capital budgeting


Objectives of the Cost Accounting Section:


  • What is cost accounting and what are the objectives of cost accounting systems?
  • Why use cost accounting methodologies?
  • New methods to evaluate programs and services using non-traditional cost accounting
  • Why it is important for operating managers to participate in the cost accounting development process
  • The value of cost accounting in managed care negotiations


Objectives of the Seamless Integration of Data Section:


  • The best ways put the information in context
  • Why information presented containing relevant trends are more powerful and effective
  • How to get rapid improvements in decision making through the proper use of information
  • The value of good visual design to enhance the quality of the information you report