Client Successes

About Ingalls Health System

Ingalls Health System serves the South Suburbs of Chicago at a 564-bed hospital, four family care centers, an outpatient rehabilitation facility, and a wellness center.

Success Stories

Financial executives at dozens of leading hospitals and healthcare organizations have experienced dramatic success with INSIGHTS.

Find out how

Ingalls Health System - Improved Healthcare Productivity

Six years ago, Ingalls was experiencing financial difficulties and working with a turnaround firm to regain and then maintain healthcare productivity. The finance team was challenged to step up financial monitoring and respond more nimbly to changing conditions.

Reasons

At the time, the hospital's paper-based financial management system couldn't deliver data fast enough, nor could it give managers the hospital metrics they needed to constantly monitor, manage, and modify what happened in their departments. Inefficiency and duplicated effort were inherent in the system, draining operating funds and straining staff resources even further. Reporting delays and redundancies made it possible for costly problems to go undetected for long periods of time.

What they needed

Interactive tools and resources that facilitate access to information, track hospital metrics, and empower staff to meet hospital productivity and performance goals consistently over the long term—complete hospital decision support.

What Healthcare Insights provided

A sophisticated, yet simple-to-use, hospital decision support software and service suite that delivers automated, desktop access and features advanced functions for monitoring and analyzing data in real time, taking corrective action quickly, and correlating actual daily performance with strategic goals.

Some of the results

Access to data—Frontline managers can access real-time hospital metrics as soon as it's loaded. Completed healthcare productivity reports are available almost as soon as payroll closes—no more waiting for monthly financials. Fresher data allows faster response and more immediate impact on productivity and the bottom line.

Controlling costs—Advanced interactivity allows managers to engage in deeper analysis of performance and fix things rather than just report on them. Costs are controlled in real time, so hospital budgeting problems don't persist or go unaddressed indefinitely.

Performance improvement—Since installing INSIGHTS, Ingalls has hit budget every year and been successful at meeting all healthcare productivity targets.